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User Satisfaction Survey

Your opinion is important to us!

As a visitor of our Website, you are the one that can best contribute to its improvement and further development. We would like to kindly ask you to dedicate a few minutes of your time to complete this questionnaire.

Please be informed that your answers are anonymous and confidential, and will be used solely for the purpose of statistical analysis. We thank you in advance for your time.


Country of Residence:

1. Education Level:




2. Age:






3. Sex:


4. For which reasons do you visit the website for? (Choose all applicable):













5. Have you found the information you were looking for?




6. Rate thewebsite in the following points:

a. How useful are the information and services offered?


b. Did you find the information and/or services your were looking for easily?


c. How easy was it to find your way around the site (navigation)?

d. How helpful is the structure and organisation of the information and services offered?


e. Did you like the design (look and feel) of the website?


f. What is your overall rating for the website?


8. Would you recommend the website to others?



9. What do you like the most in the website?

10. What do you dislike the most in the website?

11. What would you like to see added in the website? (Improvements you would like to be made)


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