CYPRUS ACADEMY OF PUBLIC ADMINISTRATION - Standard Horizontal Activities

*Module*	*Topic*	*Duration*
1.	Archives	5 days
2.	Official Correspondence	1 day
3.	Laws and Regulations	2 days
4.	European Union	1 day
5.	Quality customer (public) service	2 days
6.	Interpersonal and Communication skills	2 days
7.	Teamwork	2 days
8.	Professional Conduct	2 days
9.	Coaching skills	2 days
10.	EXTRA: The Effective Secretary (for private secretaries)	3 days
		TOTAL: 19+3 days

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